Frequently asked questions

Answers about fit, installation and material
Does the mount really fit my tablet exactly?
Yes. Each mount is made for a specific tablet model - display and front camera remain uncovered, and the charging cable runs through the side cutout. You choose your model in the configurator, and we produce the matching shape. The model finder helps you determine your model with certainty. If you have questions about the fit, you can reach us before ordering at info@cleverstation.de.
Which wall mount fits my tablet?
Every mount is made model-specifically - in exactly the shape that belongs to a specific tablet model. Choose your brand, series and model in the configurator; our model finder helps you determine the exact model number.
How do I find out which tablet model I have?
The model number is usually on the back of the device or in the settings (Apple: A number such as A2602; Samsung: SM number such as SM-X216B; Lenovo: TB number). Our model finder page lists where to find it for each manufacturer.
What is the difference between slide-in, enclosure and picture frame?
With the slide-in mount the tablet can be removed at any time. With the enclosure variant the tablet is held by a screwed frame that leaves only the screen exposed - intended for places where the device stays on the wall permanently. The picture frame is a mount in picture frame design with a passe-partout: you insert your tablet like a picture, and on the wall it looks like a framed picture - intended for photos, digital art and dashboards in your living space.
How is the mount installed?
Using the included 4 screws and 4 universal wall plugs, directly on the wall, in portrait or landscape. The enclosure and picture frame variants additionally include the screws for the frame. The back is also VESA 100x100 compatible.
How do I mount a tablet on the wall?
With a model-specific wall mount: it is fixed to the wall with the included 4 screws and 4 universal wall plugs, in portrait or landscape. The mount is designed to cover a standard flush-mounted wall box - so an existing wall cable can be routed discreetly.
Can the mount be installed without drilling?
No. For a firm hold our mounts are designed for screw mounting; suitable wall plugs for common walls are included. We deliberately do not offer adhesive or clamp-based mounting.
Which walls is the mount suitable for?
The included universal wall plugs cover common wall materials. For special surfaces (e.g. hollow walls or tiles) please choose suitable fixing material - if you are unsure, you can reach us before ordering at info@cleverstation.de.
Can I charge the tablet on the wall?
Yes. You route the charging cable concealed through the side cutout (up to approx. 5 mm cable diameter) or the integrated cable channel (approx. 2 cm wide) - the mount covers a standard flush-mounted wall box. We recommend an angled cable (not included). Wireless charging is not integrated.
Do the camera and touchscreen remain accessible?
Yes. The front camera and touchscreen remain accessible on all versions - for example for video calls, face unlock or kiosk mode. The home button on the front of older iPads also remains accessible.
Can I use the buttons while the tablet is in the mount?
With the slide-in mount you can take the tablet out at any time - all buttons remain accessible. The screwed enclosure mount deliberately has no cutout for the side buttons: the frame covers them and helps prevent unauthorized access and accidental input. The picture frame also covers the side buttons. You operate the tablet via the display - on older iPads the home button on the front also remains accessible.
What material is the mount made of?
Each mount is 3D printed from sturdy plastic. Fine layer lines on the surface are typical of the material. They appear because your mount is produced in its own model-specific shape rather than coming from a mass-production mold. You should avoid direct heat, for example above a radiator.
What is included in the box?
The mount plus 4 screws and 4 universal wall plugs. The enclosure and picture frame variants additionally include the screws for the frame. Tools, charging cable and tablet are not included.
What does shipping cost and how fast is delivery?
Shipping is free and is handled by DHL from Germany. We usually dispatch within 2 working days of receiving your order. Delivery then usually takes 1-3 working days within Germany, 4-5 working days to Austria, Belgium, France and the Netherlands.
What if the mount does not fit?
Check your model in the model finder before ordering - it knows model names and model numbers from the back of your tablet. Should something still not fit, the statutory 14-day right of withdrawal applies.

Your question is not covered?

Write to us - we will reply by email and look at your tablet model together.
Schreib uns info@cleverstation.de