Frequently asked questions

Answers about fit, installation and material
Does the mount really fit my tablet exactly?
Yes. Each mount is made for a specific tablet model - display and front camera remain uncovered, and the charging cable runs through the side cutout. You choose your model in the configurator, and we produce the matching shape. The model finder helps you determine your model with certainty. If you have questions about the fit, you can reach us before ordering at info@cleverstation.de.
What does shipping cost and how fast is delivery?
Shipping is free and handled by DHL from Germany. We dispatch within 2 working days of receiving your order; delivery within Germany then usually takes 1-3 working days, within the EU usually 4-5 working days.
How is the mount installed?
With the included 4 screws and 4 universal wall plugs directly on the wall, in portrait or landscape orientation. The enclosure version additionally comes with the screws for the frame. The back is also VESA 100x100 compatible.
Can I use the buttons while the tablet is in the mount?
With the slide-in mount, you can take the tablet out at any time - all buttons remain accessible. The screwed-on enclosure mount deliberately has no cutout for the side buttons: the frame covers them and thus helps prevent unauthorized access and accidental inputs. You operate the tablet via the display - on older iPads, the home button on the front also remains accessible.
Can I charge the tablet on the wall?
Yes. You route the charging cable concealed through the side cutout (up to approx. 5 mm cable diameter) or the integrated cable channel (approx. 2 cm wide) - the mount covers a standard flush-mounted wall box. We recommend an angled cable (not included). Wireless charging is not integrated.
What material is the mount made of?
Each mount is 3D printed from sturdy plastic. Fine layer lines on the surface are typical of the material. They appear because your mount is produced in its own model-specific shape rather than coming from a mass-production mold. You should avoid direct heat, for example above a radiator.
What if the mount does not fit?
You have a statutory 14-day right of withdrawal. If you have questions about the fit, feel free to write to us in advance at info@cleverstation.de.

Your question is not covered?

Write to us - we will reply by email and look at your tablet model together.
Schreib uns info@cleverstation.de